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Crypto exchanges on Swapcrypto usually take between 5 to 20 minutes, depending on network traffic and the cryptocurrencies involved. Fiat-to-crypto purchases may take a bit longer due to payment verification. You'll receive real-time updates once the transaction is initiated.
If your transaction seems stuck, first check the blockchain status using the transaction hash. Network delays can occur during high congestion. If it's been more than 30 minutes without updates, please contact our support team with your order ID — we’re here 24/7.
Swapcrypto fetches real-time rates from multiple liquidity providers and market sources. The final rate you see includes network fees, spreads, and service charges — ensuring transparency and competitive pricing at the time of the transaction.
No. You can exchange cryptocurrencies on Swapcrypto without any identity verification. However, if you're buying crypto with fiat, basic verification may be required depending on the selected payment method or provider.
Yes. Swapcrypto is a non-custodial platform — we don’t store your funds. You’ll need to provide your own compatible crypto wallet address when exchanging or buying crypto. This ensures full control and security over your assets.